The SynoGuard AI Platform — Compliance, Vendor Risk & AI Ethics in One Stack

Real-time scoring across all 12 MVP compliance frameworks for every managed client. Drift detection, cross-framework control mapping, and policy-to-control linking. Pulls device configurations, patch state, alerts, backup status, and logs directly from connected RMM and PSA tools. A single control can satisfy requirements across multiple frameworks simultaneously — reducing remediation effort and evidence overhead.

Per-client vendor inventory with risk scoring, 7 standard questionnaire templates (SIG Lite, HIPAA Business Associate, GDPR Processor, ISO 27001 Supplier, NIS2 Supply Chain, SOC 2 Vendor, and General IT Security), automated scoring, cross-client vendor exposure heatmap, and 5 vendor risk reports. Integrated with HIPAA BA, GDPR Article 28 processor, NIS2 supply-chain, SOC 2 CC9, and ISO 27001 A.15 controls. See the dedicated Vendor Risk page for full details.

Metadata-only shadow AI discovery via a dedicated lightweight endpoint agent (<50 MB, <1% CPU, Windows 10/11) — process name, DNS query, network destination, and browser extension scanning. Zero content inspection, zero keylogging, zero clipboard access. Detects 250+ AI services including ChatGPT, Claude, Grok, Microsoft Copilot, Google Gemini, and Perplexity. EU AI Act risk-tier classification, NIST AI RMF alignment, Ethics Posture Scores (0–100), AI Ethics Registry, and 6 ethics reports. Responsible AI frameworks: NIST AI RMF, EU AI Act, ISO 42001, IEEE 7000.

Breach probability forecasts, behavioral anomaly detection, automated ticket creation, and one-click remediation. Pushes scripts and tickets back into the RMM and PSA so the technician workflow stays in one place. Risk forecasting models are trained on cross-client telemetry patterns and continuously updated.

Natural-language generation of WISPs, POA&Ms, audit reports, insurer questionnaires, and client-facing summaries. Templates are framework-aware and can be regenerated as the underlying posture changes. Supports all 12 MVP frameworks with pre-built policy templates.

Pen-test findings from vPenTest (Kaseya) are ingested and automatically mapped to PCI-DSS, HIPAA, NIST CSF, NIST SP 800-171, and ISO 27001 controls. Findings appear in the compliance posture as open gaps, trigger remediation tickets in the PSA, and are included in evidence packages. This closes the loop between offensive security testing and continuous compliance posture management.

Fully branded, siloed dashboards for each client and each carrier relationship. Includes compliance posture, vendor risk heatmap, AI ethics dashboard, and pen-test gap summary in a single white-labeled view. One-click evidence export. Strict tenant isolation with role-based access.

Unified cross-client view, bulk actions, executive reporting, and automated upsell recommendations that surface where a client's posture indicates a service-tier upgrade opportunity. Vendor risk heatmap across all clients. Ethics posture summary across all clients.

Executive summaries, trend graphs, cyber-insurance scorecards, vendor risk reports, ethics posture reports, and exportable evidence packs. Full API access for MSPs that want to feed posture data into their own BI or QBR workflows.